Pricing
Choose the plan that fits your team's size & scale.
All plans include our core quality control & traceability features.
Choose the plan that fits your
team's size & scale.
All plans include our core quality control
& traceability features.
Yearly
Monthly
Free
$
0
Per year
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
0.10 GB storage
50 AI requests/month
0 collaborations
Customer support
Starter
$
290
Per year
Perfect for small teams ready to scale their quality control and prevent defects.
10 team seats (+$15 per extra)
50 active loops (+$2 per extra)
100 active assets (+$1 per extra)
10 GB storage (+$0.10/GB)
1,000 AI requests/mo (+$0.001 per extra)
5 collaborations (+$5 per extra)
Customer support
Overage billing available
Team
$
990
Per year
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
100 GB storage
10,000 AI requests/mo
25 collaborations
Priority support
Advanced analytics
Pro
$
1,990
Per year
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
1 TB storage
100,000 AI requests/mo
Unlimited collaborations
Dedicated support
SLA guarantee
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Team
$
99
Per month / billed annually
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Pro
$
199
Per month / billed annually
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Yearly
Monthly
Free
$
0
Per year
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
0.10 GB storage
50 AI requests/month
0 collaborations
Customer support
Starter
$
290
Per year
Perfect for small teams ready to scale their quality control and prevent defects.
10 team seats (+$15 per extra)
50 active loops (+$2 per extra)
100 active assets (+$1 per extra)
10 GB storage (+$0.10/GB)
1,000 AI requests/mo (+$0.001 per extra)
5 collaborations (+$5 per extra)
Customer support
Overage billing available
Team
$
990
Per year
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
100 GB storage
10,000 AI requests/mo
25 collaborations
Priority support
Advanced analytics
Pro
$
1,990
Per year
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
1 TB storage
100,000 AI requests/mo
Unlimited collaborations
Dedicated support
SLA guarantee
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Team
$
99
Per month / billed annually
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Pro
$
199
Per month / billed annually
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Yearly
Monthly
Free
$
0
Per year
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
0.10 GB storage
50 AI requests/month
0 collaborations
Customer support
Starter
$
290
Per year
Perfect for small teams ready to scale their quality control and prevent defects.
10 team seats (+$15 per extra)
50 active loops (+$2 per extra)
100 active assets (+$1 per extra)
10 GB storage (+$0.10/GB)
1,000 AI requests/mo (+$0.001 per extra)
5 collaborations (+$5 per extra)
Customer support
Overage billing available
Team
$
990
Per year
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
100 GB storage
10,000 AI requests/mo
25 collaborations
Priority support
Advanced analytics
Pro
$
1,990
Per year
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
1 TB storage
100,000 AI requests/mo
Unlimited collaborations
Dedicated support
SLA guarantee
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Free
$
0
Per month / billed annually
Perfect for individuals and small teams starting to organize their work.
3 team seats
5 active loops
Unlimited assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Team
$
99
Per month / billed annually
Ideal for growing teams that need more control and visibility.
25 team seats
200 active loops
500 active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Pro
$
199
Per month / billed annually
Designed for larger teams or fast-scaling businesses requiring enterprise-grade features.
Unlimited seats
Unlimited loops
Unlimited active assets
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Automates routine admin tasks
Frequently Asked Questions
Billing & Payments
Product
Customer Support
What payment methods do you accept?
Opaius accepts all major credit and debit cards, including Visa, Mastercard, and American Express. All payments are processed securely through Stripe, and you'll receive a receipt for every transaction.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you're eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You'll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your organization settings at any time.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the prorated difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Do you offer discounts for nonprofits or education?
Yes. Opaius is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team at admin@opaius.com with proof of eligibility, and we'll walk you through the application process.
Can I switch between monthly and annual billing?
Yes. You can switch from monthly to annual billing at any time, and you'll immediately benefit from the annual discount. Switching from annual to monthly will take effect at the end of your current annual term. Changes can be made in your organization settings under billing.
How long does setup take?
Most teams are set up in under an hour. We’ve designed Prospect to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
What happens to my data if I cancel or downgrade?
Your data is safe. If you cancel, you'll retain full access until the end of your billing period. After cancellation, your data is stored for 90 days to allow for easy reactivation. If you downgrade to a plan with lower limits, your existing data remains accessible in read-only mode—you won't lose anything, but you'll need to upgrade again or reduce usage to create new assets or loops. You can request a full data export anytime by contacting admin@opaius.com.
Does Loop integrate with my existing tools?
Loop is built to work seamlessly with your existing manufacturing systems. We offer API access for custom integrations, and our team can help connect Loop to your ERP, MES, or quality management systems. Contact us to discuss your specific integration needs.
Can I export my data?
Absolutely. You can export your data at any time in standard formats like CSV, JSON, or PDF. This includes all your loops, assets, quality records, and analytics. Simply request an export through your dashboard or contact admin@opaius.com for assistance.
How secure is my data?
Your data security is our top priority. All data is encrypted in transit and at rest, hosted on enterprise-grade infrastructure with regular security audits. We're SOC 2 Type II compliant and follow industry best practices for data protection. You maintain full ownership of your data at all times.
What kind of support do I get during setup?
All plans include access to our setup guides and documentation. Team and Pro plans receive hands-on onboarding support, including a dedicated setup call with our team to ensure you're configured correctly. We'll help you import existing data, set up workflows, and train your team.
How do I contact support?
Email us anytime at admin@opaius.com. Team and Pro plan users can also access priority support through the in-app chat or schedule calls with our technical team. We're here to help you get the most out of Loop.
What are your support hours?
Our support team is available Monday through Friday, 9 AM to 6 PM EST. Priority support (Team and Pro plans) includes extended hours and weekend coverage for critical issues. All support requests are acknowledged within 24 hours, with priority users receiving responses within 12 hours.
Do you offer onboarding or training?
Yes. All new Team and Pro plan subscribers receive a personalized onboarding session where we'll walk you through setup, best practices, and answer any questions. We also offer ongoing training sessions for your team as you scale. Free and Starter plans have access to our self-service training materials and video tutorials.
Can you help us migrate from another system?
Absolutely. Our team can assist with migrating data from spreadsheets, legacy quality systems, or other platforms. Team and Pro plans include dedicated migration support to ensure a smooth transition with zero data loss. Contact us before subscribing to discuss your migration needs.
What's the difference between customer support and priority support?
All plans include customer support via email with responses typically within 24-48 hours. Team and Pro plans get priority support with faster response times (under 12 hours) and direct access to our technical team for complex issues. Pro plan users also receive dedicated support with an assigned support contact for personalized assistance.
Do you have documentation or tutorials?
Yes. We maintain comprehensive documentation covering everything from basic setup to advanced features. You'll find step-by-step guides, video tutorials, and best practice articles in our help center. The documentation is available to all users, and we update it regularly based on user feedback.
Billing & Payments
Product
Customer Support
What payment methods do you accept?
Opaius accepts all major credit and debit cards, including Visa, Mastercard, and American Express. All payments are processed securely through Stripe, and you'll receive a receipt for every transaction.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you're eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You'll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your organization settings at any time.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the prorated difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Do you offer discounts for nonprofits or education?
Yes. Opaius is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team at admin@opaius.com with proof of eligibility, and we'll walk you through the application process.
Can I switch between monthly and annual billing?
Yes. You can switch from monthly to annual billing at any time, and you'll immediately benefit from the annual discount. Switching from annual to monthly will take effect at the end of your current annual term. Changes can be made in your organization settings under billing.
How long does setup take?
Most teams are set up in under an hour. We’ve designed Prospect to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
What happens to my data if I cancel or downgrade?
Your data is safe. If you cancel, you'll retain full access until the end of your billing period. After cancellation, your data is stored for 90 days to allow for easy reactivation. If you downgrade to a plan with lower limits, your existing data remains accessible in read-only mode—you won't lose anything, but you'll need to upgrade again or reduce usage to create new assets or loops. You can request a full data export anytime by contacting admin@opaius.com.
Does Loop integrate with my existing tools?
Loop is built to work seamlessly with your existing manufacturing systems. We offer API access for custom integrations, and our team can help connect Loop to your ERP, MES, or quality management systems. Contact us to discuss your specific integration needs.
Can I export my data?
Absolutely. You can export your data at any time in standard formats like CSV, JSON, or PDF. This includes all your loops, assets, quality records, and analytics. Simply request an export through your dashboard or contact admin@opaius.com for assistance.
How secure is my data?
Your data security is our top priority. All data is encrypted in transit and at rest, hosted on enterprise-grade infrastructure with regular security audits. We're SOC 2 Type II compliant and follow industry best practices for data protection. You maintain full ownership of your data at all times.
What kind of support do I get during setup?
All plans include access to our setup guides and documentation. Team and Pro plans receive hands-on onboarding support, including a dedicated setup call with our team to ensure you're configured correctly. We'll help you import existing data, set up workflows, and train your team.
How do I contact support?
Email us anytime at admin@opaius.com. Team and Pro plan users can also access priority support through the in-app chat or schedule calls with our technical team. We're here to help you get the most out of Loop.
What are your support hours?
Our support team is available Monday through Friday, 9 AM to 6 PM EST. Priority support (Team and Pro plans) includes extended hours and weekend coverage for critical issues. All support requests are acknowledged within 24 hours, with priority users receiving responses within 12 hours.
Do you offer onboarding or training?
Yes. All new Team and Pro plan subscribers receive a personalized onboarding session where we'll walk you through setup, best practices, and answer any questions. We also offer ongoing training sessions for your team as you scale. Free and Starter plans have access to our self-service training materials and video tutorials.
Can you help us migrate from another system?
Absolutely. Our team can assist with migrating data from spreadsheets, legacy quality systems, or other platforms. Team and Pro plans include dedicated migration support to ensure a smooth transition with zero data loss. Contact us before subscribing to discuss your migration needs.
What's the difference between customer support and priority support?
All plans include customer support via email with responses typically within 24-48 hours. Team and Pro plans get priority support with faster response times (under 12 hours) and direct access to our technical team for complex issues. Pro plan users also receive dedicated support with an assigned support contact for personalized assistance.
Do you have documentation or tutorials?
Yes. We maintain comprehensive documentation covering everything from basic setup to advanced features. You'll find step-by-step guides, video tutorials, and best practice articles in our help center. The documentation is available to all users, and we update it regularly based on user feedback.
